Home delivery or delivery to pickup locations or boxes

We will handle the complete transport of your parcels. You can find all information in the implementation package.

3 reasons for offering Balíkovna

Balíkovna is everywhere

We have one of the widest networks of pickup points in the country. Balíkovna locations are everywhere your customers need them.

Delivery to any address

Your customers will appreciate the option of delivery to their home, office or even summer house.

Fast and reliable

Your customers can typically pick up their parcel as early as the next day. Or we can deliver it to their address.

What do i need to do?

Contact Us

Firstly, please reach out to a sales representative for Balikovna, at podporaobchodu@cpost.cz

Download the package

The implementation package contains all Balíkovna information you need, such as manuals, logos, product sheets.

What benefits will Balíkovna bring you?

New customers and sales. Online stores using Balíkovna services have a year-over-year growth rate of up to 15%. Just contact us at podporaobchodu@cpost.cz for more information.

Expanding the list of carries by one with a large number of pickup locations, whose number is constantly growing. We also provide home delivery and don’t do things small! We can handle large (up to 200 cm on one side) and heavy (up tu 50 kg) parcels.

Guaranteed transportation and storage capacity. We will be able to pick up and deliver your parcels even at peak times, such as before Christmas season.

The collected COD amount will be on your account in 3 days.

Easy implementation of Balíkovna thanks to our implementation package. You can also contact your Balíkovna sales representative any time.

Widget to select a pickup location

The widget helps your customers quickly find their favourite Balíkovna.

Want to know more?

How long does the parcel travel to the pickup location or address?

Most parcels are ready for pickup the next working day after sending, i.e. after the moment when the sender hands the parcel over to us for transportation.

How is the addressee informed about the status of the parcel?

The recipient will be informed by email and text notifications about the delivery status. The current status can be viewed in Track parcels on Balíkovna site or directly in the Balíkovna mobile application.

Where does Balíkovna deliver to?

We deliver parcels to a wide network of delivery locations including self-service boxes as well as to addresses throughout the Czech Republic. Current list of Balíkovna pickup locations.

How can the customers pick up their parcel?

Most parcels can simply be picked up against the pickup code. Anyone with the pickup code can receive the parcel on behalf of the addressee. If identity verification on delivery is required, the parcel will be handed over against proof of identity (applies to delivery to Balíkovna located at post office or home delivery).

If cash on delivery is required, we will collect the COD amount from the recipient and transfer it to your account within three days.

Are you looking for a solution for returns from your customers?

Returning or exchanging goods is a breeze with Balíkovna. Just provide your customers with the return code if they need to return or exchange goods. They will pack the goods and drop off the parcel at any Balíkovna location. For more information, please contact podporaobchodu@cpost.cz.

Do you need more details about the products or a customised solution?

If you need an individual solution for your business, do not hesitate to contact us at podporaobchodu@cpost.cz for setting up the optimal service together.

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