Boxes OX Point

Parcels weighing up to 15 kg and sized up to 50 × 50 × 50 cm. Applies both to pick up and drop off.

You can send your parcel from any OX Point Box. Just post the data online, print the address label, attach it to the parcel, and scan the label into the OX Point Box. Place the parcel into the locker, close it – and it’s sent.

The pickup is very fast and intuitive. Just enter the pickup code you will find in the text or email notification or in the mobile application. Remove your parcel from the open locker, close the locker – and that’s it.

Not always. Most OX Point Boxes need a printed address label attached to the parcel. However, some boxes can print the address label (see exactly how to proceed). We have been working to extend this service.

Yes. However, the COD amount must be paid online before picking up the parcels. Use the link in the received notification to make the payment. The COD amount can also be paid in the Balíkovna mobile application or through Apple Pay or Google Pay. Boxes do not accept card payments.

You will be notified by email and receive the pickup instructions as soon as the parcel is placed in the OX Point Box. They will include a link to the payment gateway for a safe payment of the COD amount.

Use an OX Point Box with a label printer. Parcels without an address label can be dropped off at any Balíkovna location except self-service boxes. Please, never place an unidentified parcel into an OX Point Box! Sorry, unidentified parcels cannot be delivered.

Typically, your parcel will stay in the OX Point Box 2 working days.

The pickup time cannot be extended. Your reservation of a locker for the parcel is for a precisely set limited period of time.

If the parcel does not fit in the open locker, select the cannot be sent option on the OX Point Box screen. The sending will be cancelled and a confirmation will appear on the screen. You will then be able to send the parcel from another Balíkovna location or self-service box.

Your parcel will be ready for pickup at the most convenient alternative pickup location.

The parcel will be sent back to the sender.

The screen will inform you that the OX Point Box is full and cannot accept any further parcels. Try another self-service box or Balíkovna location.

Always place only one parcel into one locker. If you are sending several parcels at a time, make sure you place each one in the appropriate locker.

Yes. If you do not have an OX Point Box with a label printer nearby, you need to print the address label and attach it to the parcel before sending it from the OX Point Box.