Current documents to download

Pricelists

Retail Pricelist

 

Valid from 1.8.2024

 

Business Pricelists

 

Valid from 1.8.2024

 

Balíkovna plus Products Pricelist

 

Valid from 1.8.2024

 

Business Terms and Conditions

Balíkovna Terms and Conditions

 

Valid from 1.10.2024

 

Information on personal data processing

 

Valid from 1.9.2024

 

Rules for providing unified registration and login services for end users (My Balíkovna account)

 

Valid from 1.8.2024

 

Conditions for Home Box Delivery services

 

Valid from 21.6.2024

 

Contractual documentation

General Business Terms and Conditions for Contractual Clients

 

Valid from 1.4.2024

 

Address Label Printing Instructions for Balíkovna

 

Valid from 21.6.2024

 

Address Label Printing Instructions for Balíkovna Home Delivery

 

Valid from 21.6.2024

 

Online stores/auction marketplaces

Logos for online strore shopping cart

Guide to displaying Balíkovna in your shopping cart

Find a Balíkovna Implementation Manual

Guide to displaying Balíkovna in online auction marketplace

Product materials

How to pack the parcel correctly (Balíkovna)

How to pack and send the parcel correctly (boxes)

How to pack the parcel correctly (Balíkovna Home Delivery)

Balíkovna product sheet

Balíkovna plus product sheet

Documents for complaints

Claim form (Oversize Parcel)

How to make a compensation claim